NHTSA Complaint #10446980 — 2000 FORD WINDSTAR STRUCTURE:BODY

Complaint Details

ODI Number	10446980
Vehicle	2000 FORD WINDSTAR
Component	STRUCTURE:BODY
Date of Incident	January 24, 2012
Date Filed	February 7, 2012
Mileage	111,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

TL* THE CONTACT OWNS A 2000 FORD WINDSTAR. THE CONTACT STATED THAT SHE RECEIVED THE RECALL NOTICE ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 11V030000 (STRUCTURE: FRAME AND MEMBERS:UNDERBODY SHIELDS). AFTER TAKING THE VEHICLE IN FOR REPAIR, THE OWNER NOTICED THAT THE SUB-FRAME CONTINUED TO ROT AWAY. THE VEHICLE WAS TAKEN TO ANOTHER DEALER AND THE CONTACT WAS INFORMED THAT THE VEHICLE SHOULD NOT HAVE BEEN REPAIRED BY THE ORIGINAL DEALER. THE DEALER STATED THAT THE VEHICLE WAS BEYOND REPAIR AND OFFERED TO BUY IT BACK. THE MANUFACTURER WAS NOTIFIED AND THEY OFFERED NO ASSISTANCE. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 111,000.

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