NHTSA Complaint #10446754 — 2012 NISSAN QUEST

MY NEW 2012 NISSAN QUEST WAS PARKED IN MY DRIVEWAY WITH THE FRONT SLIGHTLY FACING DOWN LOOKING AT THE ROAD WITH LESS THAN QUARTER TANK OF GAS. THE VAN WOULD START BUT WOULD NOT STAY IDLE AND THE DASH BOARD INDICATED THAT THE VAN HAD ENOUGH GAS TO GO 25 MILES. I HAD TO PUT THE VAN IN NEUTRAL TO ROLL IT DOWN THE STREET (FLAT SURFACE) BEFORE IT CAN BE STARTED AND KEPT ON IDLE. WHEN YOU ROLL THE VAN DOWN IN NEUTRAL WITH THE ENGINE OFF YOU LOOSE YOUR POWER BRAKES, SO I HAD TO MAKE SURE THERE WERE NO CARS COMING FROM EITHER SIDE. I REPORTED THE INCIDENT TO THE NISSAN DEALER, ALSO FILED A COMPLAINT WITH THE MANUFACTURER, AND THE DEALER KEPT THE CAR FOR COUPLE OF DAYS BUT COULD NOT FIND ANYTHING WRONG WITH IT. I WAS TOLD BY THE DEALERSHIP THAT NISSAN ENGINEERING TEAM WILL BE CONTACTING ME FOR FURTHER ACTION, AND IN THE MEANTIME I AM SUPPOSED TO KEEP THE GAS TANK FILLED ABOVE THE 1/4 TANK MARK AT ALL TIMES. FOR US (WITH OUR QUEST), IT IS ONLY AN ISSUE WHEN THE GAS TANK IS LOW ON GAS BELOW THE 1/4 TANK MARK AND IT IS PARKED IN AN INCLINE WITH THE FRONT FACING DOWN OR DURING A SHARP VEHICLE TURN WITH THE GAS TANK VERY LOW. HOPEFULLY NISSAN WILL FIND A FIX FOR THIS SOON, BECAUSE I AM CONCERNED FOR THE SAFETY OF MY FAMILY. *TR