NHTSA Complaint #10445877 — 2004 VOLKSWAGEN JETTA

I HAVE A 2004 VW JETTA. IT HAS ABOUT 48,000 MILES ON IT. A LITTLE OVER A YEAR AGO, IT DEVELOPED AN ELECTRICAL PROBLEM. IT PROGRESSES FROM THE DASHBOARD LIGHTS FLICKERING INITIALLY & THE TRIP MILEAGE GOING AWAY, TO BEEPING 3 TIMES, AND EVENTUALLY TO STALLING WHEN I STOP. IT'S PROGRESSIVE, THE LONGER IT HAPPENS THE MORE FREQUENTLY IT HAPPENS. THIS MAKES THE CAR UNRELIABLE AND DANGEROUS. I'VE TAKEN THE CAR TO THE DEALERSHIP 4 TIMES. THE FIRST 2 TIMES, THEY SAID IT WAS A SHORT. I WAS CHARGED FOR THE SERVICE. THE NEXT TIME THEY SAID IT WAS THE IGNITION SWITCH. I PAID FOR THE PART BUT NOT THE LABOR. THE LAST TIME, THEY SAID IT WAS THE FUEL PUMP RELAY SWITCH. I WASN'T CHARGED. I GOT THE CAR BACK THURSDAY. THE PROBLEM REOCCURRED SATURDAY. I SPOKE TO VW CORP. PRIOR TO THE THIRD & FOURTH TIMES I TOOK IT TO THE DEALER. THE FOURTH TIME, I ASKED FOR OTHER OPTIONS, BUT ALL THEY WOULD DO IS TELL ME TO TAKE IT IN FOR REPAIRS. I SPOKE TO THEM AGAIN TODAY. THEY SAID TO TAKE IT IN TO THE DEALER ONCE MORE. I POINTED OUT THAT I HAD JUST DONE THAT LAST WEEK. THEY STILL INSISTED I RETURN IT TO THE DEALER. THEY SAID EVENTUALLY, THEY MIGHT GIVE ME CREDIT FOR THE CAR TOWARDS A NEW CAR. THEY WOULDN'T SPECIFY HOW MANY MORE TIMES I'LL HAVE TO TAKE IT IN TO BE CONSIDERED FOR THE CREDIT. THEY DIDN'T SAY HOW MUCH CREDIT THEY WOULD OFFER. I DON'T WANT ANOTHER VW. I ASKED THAT, AS THE CAR WAS UNRELIABLE & THEY COULDN'T FIX IT, THAT THEY BUY IT BACK FROM ME AT THE BLUE BOOK PRICE. THEY SAID THAT WOULD NEVER HAPPEN. DO YOU HAVE REPORTS OF SIMILAR PROBLEMS WITH 2004 VW JETTAS? DO YOU HAVE ANY SUGGESTIONS AS TO WHAT MY RIGHTS ARE RELATIVE TO THIS SITUATION? *TT