NHTSA Complaint #10445659 — 2004 BMW X3 SEATS

Complaint Details

ODI Number	10445659
Vehicle	2004 BMW X3
Component	SEATS
Date of Incident	March 3, 2010
Date Filed	January 28, 2012
Mileage	75,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MD

Consumer Description

I HAVE A 2004 BMW THAT HAS A SERIOUS SAFETY ISSUE. THE DRIVER'S SEAT HAS A SEAT WARMER THAT BURNS THROUGH THE LEATHER AND SCORCHES THROUGH CLOTHING. THIS IS A DANGER TO ANYONE DRIVING THIS VEHICLE WITH THE SEAT HEATER ACTIVATED. IT HAS CAUSED NEAR MISSES WITH OTHER VEHICLES ON THE ROAD WITH BOTH MY WIFE AND I DRIVING. OUR VEHICLE IS OUT OF WARRANTY AND I DOUBT IF THE DEALERSHIP WILL REPLACE THE SEAT. THERE ARE SCORCH MARKS ON THE SEAT WHERE IT OVERHEATS AS WELL AS BURN MARKS ON OUR CLOTHES. WE HAVE STOPPED USING THE SEAT HEATER ON THE DRIVER'S SIDE TO AVOID ANY FURTHER INCIDENTS. WE HAVE CALLED BMW HEADQUARTERS ON MANY OTHER ISSUES AND THEY REFUSED HELP WITH ANYTHING CONCERNING THIS VEHICLE. THE ISSUE LIST FOR THIS VEHICLE IS A LONG ONE AS YOU MAY KNOW. WE THANK YOU FOR ANY HELP THAT YOU CAN OFFER. *TR

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