NHTSA Complaint #11061525 — 2004 BMW X3 SEATS

Complaint Details

ODI Number	11061525
Vehicle	2004 BMW X3
Component	SEATS
Date of Incident	April 28, 2017
Date Filed	January 9, 2018
Mileage	116,491 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OR

Consumer Description

DRIVER'S SEAT HEATING UNIT OVERHEATS WHEN ON HIGH SETTING, TO THE POINT OF BURNING SKIN THROUGH THE SEAT AND CLOTHING. LOWER LEFT LUMBAR AND SEAT BOTTOM APPEAR TO BE IMPACTED. PER SERVICE SHOP, THE SEAT HEATER GRID IS BROKEN, CAUSING 40 DEGREE HIGHER TEMPERATURES THAN NORMAL IN THE LEFT LEG AREA. ONGOING ISSUE, NOT A SINGLE OCCURRENCE.

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#11064382 — January 23, 2018 — SEAT HEATER ON DRIVERS SIDE IS BURNING THROUGH. IF LEFT ON IT WOULD BURN THROUGH CLOTHES AND BURN SKIN.

#10937989 — December 28, 2016 — DRIVER'S SIDE SEAT BURNED THROUGH THE SEAT AND BURNED THE JACKET WHEN THE SEAT HEATER WAS TURNED ON WHILE MY WIFE WAS...

#10823182 — January 29, 2016 — I TURNED ON MY SEAT HEATERS TO THE LOWEST SETTING (1OUT OF 3) JUST AS I LEFT WORK. AFTER ABOUT 20 SECONDS AS I DROVE ...

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