NHTSA Complaint #10445212 — 2005 LEXUS ES STEERING

Complaint Details

ODI Number	10445212
Vehicle	2005 LEXUS ES
Component	STEERING
Date of Incident	January 20, 2012
Date Filed	January 25, 2012
Mileage	55,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WI

Consumer Description

I RECEIVED A SAFTY RECALL NOTICE FROM LEXUS INDICATING MY ENGINE CRANKSHFT PULLEY MAY LOOSE AND CAUSE LOSS OF POWER STEERING. I CALLED LEXUS AND THEY SAID I HAD TO TAKE THE VEHICLE TO A LEXUS DEALER. SINCE THERE ISN'T A LEXUS DEALER IN MY HOMETOWN THEY INFORMED ME THAT THE CLOSEST DEALERS WERE AT LEAST 150 MILES FROM MY HOME. I BOUGHT THE CAR AT A LOCAL USED CAR DEALERSHIP THAT IS NO LONGER IN BUSINESS. I ASKED IF THEY COULD CERTIFY MY LOCAL TOYOTA DEALER TO DO THE INSPECTION AND THEY SAID NO. IF THIS DEFECT IS ON MY VEHICLE IT WOULD BE UNSAFE TO DRIVE 150 MILES TO GET TO THEIR CERTIFIED DEALER. IF THERE IS AN ACCIDENT ON MY WAY TO THE INSPECTION WHO IS LIABLE? THEY WILL BE. I WANT THEM TO ACCOMODATE ME BY CERTIFYING THE LOCAL TOYOTA DEALER TO DO AN INSPECTION FOR ME. *TR

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