NHTSA Complaint #11705926 — 2005 LEXUS ES

SUSPENSION issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number 11705926
Vehicle 2005 LEXUS ES
Component SUSPENSION
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State OH

Consumer Description

Authorized dealership service department (Toyota West/Germain Automotive Group) performed structural repairs and released a vehicle back to me as safe. I operated this vehicle on public highways with my child. Upon subsequent inspection, the same dealership declared the vehicle a 'Total Loss' due to structural frame damage caused by their own technician. The dealership knowingly allowed a structurally compromised, unsafe vehicle to be driven off their lot without disclosing the safety risks.

Related Complaints for the 2005 LEXUS ES

Other SUSPENSION Complaints

#11704902 FORMAL COMPLAINT: CONSUMER FRAUD & SAFETY VIOLATION Dealership: Germain Toyota West (Columbus, OH) Case Reference: #[...
#11703620 [XXX] : “for parts it's $375. I'll drop the labor down to $80 for $455 total…”You: “Well I already have the sway bar ...
#11452114 Severe vibration from 30-70mph when acceleration, outboard boot split/slinging grease on left/right sides. CV axle ha...

Recent Complaints for the 2005 LEXUS ES

#11704902 STEERING FORMAL COMPLAINT: CONSUMER FRAUD & SAFETY VIOLATION Dealership: Germain Toyota West (Columbus, OH) Case Reference: #[...
#11703620 STEERING [XXX] : “for parts it's $375. I'll drop the labor down to $80 for $455 total…”You: “Well I already have the sway bar ...
#11505634 AIR BAGS passenger dash airbag is coming apart at the seems.
#11452114 VEHICLE SPEED CONTROL Severe vibration from 30-70mph when acceleration, outboard boot split/slinging grease on left/right sides. CV axle ha...
#11452114 WHEELS Severe vibration from 30-70mph when acceleration, outboard boot split/slinging grease on left/right sides. CV axle ha...
Check any vehicle history by VIN - Free vehicle history report