NHTSA Complaint #10443794 — 2004 CHRYSLER PACIFICA

VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	10443794
Vehicle	2004 CHRYSLER PACIFICA
Component	VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
Date of Incident	December 1, 2011
Date Filed	January 14, 2012
Mileage	118,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TN

Consumer Description

DASH HEATER CONTROL PANEL--LAMPS FOR SEVERAL FUNCTIONS HAVE CEASED WORKING--BLOWER FAN, AIR CONDITIONING, CIRCULATION/RECIRCULATION, FRONT WINDOW DEFROST AND REAR WINDOW DEFROST MAKING ADJUSTMENTS OR CHANGES AT NIGHT IMPOSSIBLE. THERE IS NO WAY TO CHANGE BULBS ACCORDING TO THE MANUFACTURER SERVICE/SHOP MANUAL. ADDITIONALLY, THE FUNCTION STATUS (LED) PANEL FADES OUT LEAVING NO INFORMATION FOR WHAT FUNCTION IS WORKING, OR WHAT THE STATUS IS, THUS MAKING CHANGES IMPOSSIBLE AT ANYTIME. INABILITY TO CONTROL ENVIRONMENT--SPECIFICALLY THE FUNCTIONS CONCERNING VISIBILITY MAKE THE VEHICLE A HAZARD TO DRIVE WHEN THE CONTROLS ARE INOPERATIVE OR IMPOSSIBLE TO USE. *TR

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