NHTSA Complaint #10298179 — 2004 CHRYSLER PACIFICA

VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	10298179
Vehicle	2004 CHRYSLER PACIFICA
Component	VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
Date of Incident	December 21, 2007
Date Filed	January 4, 2010
Mileage	35,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MN

Consumer Description

TL*THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT ACTIVATED THE DEFROST SYSTEM; HOWEVER, THE FRONT AND REAR WINDSHIELD, SIDE AND REAR WINDOWS WERE COMPLETELY COVERED WITH ICE. THE DEFROSTER/DEFOGGER SYSTEM FAILED TO DE-ICE THE ACCUMULATION ON THE WINDOWS. IN ADDITION, THE DEFROSTER FAILED TO CLEAR OFF THE FOG AND FROST FROM THE WINDOWS SURFACE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR INSPECTION. THE TECHNICIAN STATED THAT THE DEFROSTER WAS FUNCTIONING PROPERLY. THE VEHICLE HAS NOT BEEN REPAIRED FOR THE MALFUNCTION. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 35,000. THE CURRENT MILEAGE WAS 77,000.

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