NHTSA Complaint #10443661 — 2004 FORD FREESTAR

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT THE VEHICLE WOULD STALL WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER AND A COVER WAS PLACED OVER THE COMPUTER TO KEEP WATER FROM GETTING ENTERING AND DAMAGING THE COMPUTER BUT THE REPAIR DID NOT CORRECT THE FAILURE. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THE DEALER ADDED SEALANT TO THE COVER THAT WAS PROTECTING THE COMPUTER. THE VIN WAS NOT AVAILABLE. THE CURRENT MILEAGE WAS 103,000 AND THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 03/27/12*LJ THE CONSUMER STATED THE COMPUTER IS LOCATED DIRECTLY UNDER THE WINDSHIELD, ALLOWING WATER TO DRIP ON THE COMPUTER.