NHTSA Complaint #10617872 — 2004 FORD FREESTAR SEATS

Complaint Details

ODI Number	10617872
Vehicle	2004 FORD FREESTAR
Component	SEATS
Date of Incident	July 6, 2014
Date Filed	July 31, 2014
Mileage	115,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

ONCE AGAIN, FORD REFUSES TO ACKNOWLEDGE THEIR VEHICLE DEFECTS. OUR THIRD ROW REAR SEAT WILL NOT LOCK IN PLACE. THE FLOOR LATCH IS CORRODED AND BROKEN AND OUR CHILDREN CAN NO LONGER SAFELY RIDE IN OUR ONLY VEHICLE. FORD RECALLED MANY OTHER FREESTARS FOR THIS EXACT SAME PROBLEM BUT REFUSES TO INCLUDE OUR VEHICLE DESPITE THE SIMILARITIES. OUR VEHICLE HAS NOW BROKEN DOWN ON US NUMEROUS TIMES DUE TO POWER TRAIN ISSUES (LATER RECALLED), TRANSMISSION ISSUES (LATER RECALLED), AND NOW THIS SAFETY ISSUE. I AM EXTREMELY DISAPPOINTED THAT THEY CONTINUE TO DISREGARD SAFETY FOR THEIR CUSTOMERS. *TR

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