NHTSA Complaint #10443399 — 2007 FORD FOCUS

TL* THE CONTACT OWNS A 2007 FORD FOCUS. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 20 MPH, THE ENGINE STALLED AND THE ENTIRE INSTRUMENT PANEL BEGAN TO ILLUMINATE. THE INDICATORS REMAINED ILLUMINATED UNTIL THE ENGINE WAS TURNED OFF. IN ADDITION, THE SPEEDOMETER BECAME INOPERATIVE. UPON RESTARTING, THE MALFUNCTIONS CONTINUED AND THE CONTACT WAS ABLE TO RESUME OPERATION. THE FAILURE OCCURRED TWO DIFFERENT TIMES. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSIS. THE PCM WAS REPLACED, HOWEVER THE FAILURE PERSISTED AFTER THE REPAIR WAS PERFORMED. THE VEHICLE HAD NOT BEEN REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 61,000.