NHTSA Complaint #10443174 — 2011 FORD EXPLORER
EXTERIOR LIGHTING:HEADLIGHTS issue reported to NHTSA
Vehicle Towed
Complaint Details
| ODI Number | 10443174 |
| Vehicle | 2011 FORD EXPLORER |
| Component | EXTERIOR LIGHTING:HEADLIGHTS |
| Date of Incident | |
| Date Filed | |
| Mileage | 5 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | Yes |
| State | KS |
Consumer Description
TL* THE CONTACT OWNS A 2011 FORD EXPLORER. THE CONTACT STATED THAT THE ILLUMINATION OF THE HEADLIGHTS WAS EXTREMELY DIM. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY ADVISED THE CONTACT THAT THEY WOULD ADJUST THE LIGHTS. THE VEHICLE WAS REPAIRED FOR THE ADJUSTMENT OF THE HEADLIGHTS. THE SAME FAILURE RECURRED SOON AFTER THE ADJUSTMENT. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 5. UPDATED 02/09/12*LJ THE CONSUMER STATED THE HEAD LIGHTS WERE DESIGNED TOO CLOSE TOGETHER. UPDATED 02/13/12
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