NHTSA Complaint #10442036 — 2004 CHRYSLER PACIFICA

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	10442036
Vehicle	2004 CHRYSLER PACIFICA
Component	STRUCTURE:BODY
Date of Incident	November 26, 2011
Date Filed	January 1, 2012
Mileage	115,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NH

Consumer Description

AFTER OWNING MY 2004 CHRYSLER PACIFIA FOR 7 YEARS, I WAS TOLD BY THE DEALER, DURING A ROUTINE OILCHANGE, THAT THE SUBFRAME IS RUSTED OUT AND WOULDNT LAST MUCH LONGER. THERE ARE TWO RUST HOLES IN THE FRAME STRUCTURE ON THE LEFT SIDE AND MORE FORMING ON THE RIGHT SIDE ON THE HEIGHT OF THE WHEELS. REPLACING THE SUBFRAME (WHICH HOLDS THE MOTOR IN PLACE) WOULD COST ABOUT +$4000!! I HAVE ALWAYS TAKING EXCELLENT CARE OF THIS CAR. IT IS IN GREAT SHAPE INSIDE AND OUT - EXCEPT THE FRAME. AFTER DOING SOME RESEARCH ONLINE I HAVE FOUND THAT I AM NOT ALONE. THERE IS A MULITUDE OF 2004 CHRYSLER OWNERS HAVING THE EXACT SAME PROBLEM AS I DO. THIS ISSUE NEEDS TO BE RESOLVED BY CHRYSLER. A SUBFRAME IS SUPOSE TO LAST LONGER THEN 7 YEARS! *TR

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