NHTSA Complaint #10441660 — 2009 FORD FLEX

TL* THE CONTACT OWNS A 2009 FORD FLEX. THE CONTACT STATED THAT WHILE DRIVING 15 MPH, THE BRAKES SEIZED. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER AND THE CONTACT WAS INFORMED THAT THE BRAKES WERE DEFECTIVE. THE BRAKES WERE REPLACED. SINCE THE REPAIRS WERE PERFORMED, THE CONTACT STATED THAT ONLY THE REAR BRAKES FUNCTIONED AND THE THERMOSTAT WOULD INTERMITTENTLY DISPLAY VERY HIGH TEMPERATURE READINGS. THE VEHICLE WAS NOT TAKEN BACK TO HAVE THE ADDITIONAL FAILURES DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 20,000.