NHTSA Complaint #10439328 — 2004 MERCURY MONTEREY

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	10439328
Vehicle	2004 MERCURY MONTEREY
Component	POWER TRAIN
Date of Incident	April 4, 2010
Date Filed	December 11, 2011
Mileage	56,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MN

Consumer Description

SPLINES RELATED TO THE TORQUE CONVERTER LOCATED IN THE AUTOMATIC TRANSMISSION SHEARED OFF UNEXPECTEDLY WHILE DRIVING. TRANSMISSION HAD TO BE COMPLETELY REBUILT DUE TO DEBRIS THAT CIRCULATED THROUGHOUT THE SYSTEM. IN ADDITION TO THAT, WHILE THE TRANSMISSION WAS BEING REBUILT IT WAS DETERMINED THAT WATER HAD ALSO BEEN ENTERING THE TRANSMISSION AND CONTAMINATING THE FLUID WHICH IS BELIEVED TO HAVE CAUSED THE ADHESIVE ON THE BANDS TO DETERIORATE AND BREAK APART. *TR

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