NHTSA Complaint #10438992 — 2002 FORD TAURUS

SUSPENSION:REAR:SPRINGS:COIL SPRINGS issue reported to NHTSA

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Complaint Details

ODI Number	10438992
Vehicle	2002 FORD TAURUS
Component	SUSPENSION:REAR:SPRINGS:COIL SPRINGS
Date of Incident	December 2, 2011
Date Filed	December 8, 2011
Mileage	117,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	MN

Consumer Description

TL* THE CONTACT OWNS A 2002 FORD TAURUS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR A ROUTINE OIL CHANGE WHEN THE CONTACT WAS MADE AWARE THAT THE REAR DRIVER AND PASSENGER SIDE SPRINGS WERE FRACTURED AND WOULD HAVE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 117,000. UPDATED 01/13/12*LJ THE CONSUMER HAS SINCE TRADED THE VEHICLE. UPDATED 01/18/12

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