NHTSA Complaint #10438970 — 2004 DODGE DURANGO

WE HAVE A 2004 DODGE DURANGO IT HAS BEEN A GOOD VEHICLE MY WIFE JUST LOVES IT BUT THE OTHER DAY SHE WENT TO LEAVE FOR WORK AND WHEN SHE STARTED THE MOTOR IT STARTED MAKING THIS REALLY LOUD TICKING NOISE. WELL I CALLED THE MECHANIC AND HE TOLD ME HE WOULD STOP BY ON HIS WAY HOME TO LISTEN TO IT HE DID AND SAID IT WAS NOT GOOD TO GO AHEAD AND BRING IT TO THE SHOP AND THEY WOULD LOOK AT IT. I HAD IT TRAILERED INTO THE SHOP AND LATER THAT DAY IS WHEN WE GOT THE BAD NEWS. THE MOTOR HAS VERY SERIOUS INTERNAL PROBLEMS IT'S EITHER A ROD, WRIST PIN OR PISTON SKIRT AND CAN COST US UP TO $6,000 FOR NEW MOTOR OR REBUILD THE LOWER END OF THIS ONE THEY WILL NEED TO PULL THE MOTOR TO TELL FOR SURE WHAT IT IS, WE NEVER HAD ANY WARNING SIGNS AT ALL THAT THERE MAY BE A PROBLEM IT JUST HAPPENED. SORRY BUT WE CAN NOT AFFORD TO REPLACE A ENGINE EVERY 90,000 MILES AND CAN NOT AFFORD TO GET THE REPAIRS DONE NOW, WE HAVE CHANGED THE OIL EVERY 5000 MILE PER MANUFACTURE RECOMMENDATION. AFTER FURTHER INVESTIGATION I SEE THAT DODGE IS HAVING A SERIOUS PROBLEM WITH THESE MOTORS AND ARE MISLEADING THE PUBLIC WITH ALL THE HYPE ABOUT THE HEMI MOTOR AND THEY ARE NOT DOING A DARN THING ABOUT THE ISSUES THEY ARE HAVING. MY WARRANTY JUST RAN OUT 4 MONTHS AGO OR 19000 MILES AGO AND THE DEALERSHIP SAID THERE IS NOTHING THEY CAN DO. I FEEL THE ENGINES SHOULD LAST LONGER THEN 90,000 MILES AND I AM VERY PEED OFF ABOUT THIS HE HAVE OWNED DODGES FOREVER AND NOW THIS HAPPENS AND THERE IS NOTHING THEY CAN DO! MY WIFE DOES NOT LIKE DODGE VERY MUCH NOW. *TR