NHTSA Complaint #10438966 — 2001 FORD EXPEDITION ENGINE AND ENGINE COOLING

Complaint Details

ODI Number	10438966
Vehicle	2001 FORD EXPEDITION
Component	ENGINE AND ENGINE COOLING
Date of Incident	November 23, 2011
Date Filed	December 8, 2011
Mileage	215,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

WHILE TWO HOURS FROM HOME BRINGING MY SON HOME FROM SURGERY, WHILE GETTING OFF THE FREEWAY MAY VEHICLE MADE A HORRIBLE SOUND LIKE A CHOPPER MOTORCYCLE AND WHEN I SPENT OVER A $1,000.00 TO TOW MY CAR HOME TO FIND OUT THE SPARK PLUG #3 BLEW OUT AND STRIPPED OUT SO NOW I HAVE NO VEHICLE AND TOLD BY FORD DEALERSHIP REPAIR THAT IT WAS A DESIGN FLAW ON THE ALUMINUM BLOCK AND NOT UNDER WARRANTY AND WOULD REQUIRE A HELICOIL BUT COULD HAPPEN TO THE OTHER PLUGS. PLUS IT WOULD COST ME OVER $2000.00 TO REPAIR. I HAVE SEEN LOTS OF OTHER PEOPLE WHO HAVE THE SAME PROBLEM I HAVE A 5.4 L ENGINE AND MY VEHICLE RUNS STRONG I WOULD OF HOPED FORD WOULD OF STOOD BEHIND THIS BUT I WAS WRONG I WILL DEFINITELY CONSIDER BUYING A DIFFERENT BRAND LIKE A MAZDA OR TOYOTA. *TR

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