NHTSA Complaint #10438911 — 2011 FORD ESCAPE

VISIBILITY issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number 10438911
Vehicle 2011 FORD ESCAPE
Component VISIBILITY
Date of Incident
Date Filed
Mileage 5,030 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NY

Consumer Description

ON 22 NOV 2011 MY 2011 FORD ESCAPE XLT AUTO AWD 2.5L I4 REAR WINDSHIELD EXPLODED AFTER CLOSING TAILGATE/HATCH! I LOOK INSIDE SOON AFTER TO SEE IF ANYTHING HAD BEEN IN THE WAY TO CAUSE IT AND THEIR WAS NOT! THIS WOULD HAVE ONLY BEEN MY THIRD TIME OPENING THE HATCH PART AS I USUALLY OPEN THE GLASS PART MOSTLY AND WHICH I ALSO DID THAT DAY AND THERE WAS NOT INDICATION ON MY DASH THAT ANYTHING WAS STILL OPEN SO LATER THAT DAY I HAD TO OPEN MY TAILGATE AND I CLOSED IT AND MY WINDSHIELD EXPLODED! I HAVE SINCE HAD IT REPLACED AND AM WRITING TO YOU TO INFORM YOU OF THIS SO THAT I WILL NOT HAPPEN TO OTHERS! I HAVE LOOKED ONLINE AT CARCOMPLAINTS.COM AND YOUR SITE TO SEE THEIR ARE OTHER COMPLAINTS ABOUT REAR WINDSHIELD EXPLODING WHICH TO BE COULD BE A SAFETY ISSUE FOR OCCUPANT AND THEIR FAMILIES! I WOULD LIKE IF POSSIBLE FOR A REVIEW OF ALL 2011 FORD ESCAPE MODELS TO SEE IF AN UPGRADE TO THE HARDWARE OR SUPPORT EQUIPMENT NEEDS TO BE DONE AND MAYBE A SAFETY BULLETINS TO ALL 2011 FORD ESCAPE OWNERS TO BE AWARE OF PROBLEM AND HOW TO PREVENT IT! I WAS WONDERING IF MAYBE IT HAD ANYTHING TO DO WITH CABIN PRESSURE????? I SAY THIS BECAUSE WHEN YOU OPEN THE BACKSEAT WINDOWS I HEAR AN ECHOING OF SOUND IN MY SUV AND I WONDER WITH A CERTAIN AMOUNT OF PRESSURE APPLIED TO CLOSING REAR GATE THE PRESSURE PUSHING OFF BACKSEATS IS CAUSING REAR WINDSHIELD TO BLOW OUT??????? V/R, CONCERNED FORD OWNER.... *TR

Related Complaints for the 2011 FORD ESCAPE

Other VISIBILITY Complaints

#10694519 THE REAR TAILGATE WINDOW EXPLODED WHILE CAR WAS PARKED IN THE GARAGE WITH THE GARAGE DOOR CLOSED. HAPPENED SUNDAY AT...
#10668922 CAR WAS PARKED AND CLOSED REAR LIFT GATE AND REAR WINDOW EXPLODED ON ME. *TR
#10554894 AT APPROXIMATELY 9:00 AM IN THE MORNING, THE REAR TAILGATE WINDOW WAS CLOSED INSTANTLY SHATTERING EVERYWHERE. *TR
#10438723 TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT STATED THAT UPON CLOSING THE REAR HATCH DOOR, THE GLASS SHATTER...
#10435126 REAR WINDSHIELD EXPLODED WHEN MY COLLEAGUE WAS PUTTING HIS BELONGINGS IN THE BACK OF MY SUV. BRAND NEW CAR AND THE TH...

Recent Complaints for the 2011 FORD ESCAPE

#11718569 ELECTRICAL SYSTEM Component: Driver-side door latch and lock assembly. The driver-side door latch appears to have failed, preventing t...
#11718569 STRUCTURE:BODY Component: Driver-side door latch and lock assembly. The driver-side door latch appears to have failed, preventing t...
#11718569 UNKNOWN OR OTHER Component: Driver-side door latch and lock assembly. The driver-side door latch appears to have failed, preventing t...
#11716452 ELECTRICAL SYSTEM I purchased this vehicle on 10/16/25 through Affordable Auto Sales 692 Pleasant St Fall River Ma as it is a buy here ...
#11716452 ENGINE I purchased this vehicle on 10/16/25 through Affordable Auto Sales 692 Pleasant St Fall River Ma as it is a buy here ...
Check any vehicle history by VIN - Free vehicle history report