NHTSA Complaint #10435749 — 2008 CHEVROLET IMPALA

*THE DATES AND MILEAGE IS ESTIMATED AS LISTED ABOVE* I BOUGHT A BRAND NEW IMPALA IN APRIL OF 2008. I WAS ADVISED AT MY FIRST OIL CHANGE AT 3000 MILES THAT MY TIRES NEEDED TO BE ROTATED BECAUSE THEY WERE WEARING DUE TO MILEAGE. I DID NOT DO THIS BECAUSE I COULD NOT BELIEVE A BRAND NEW CAR AT 3000 MILES NEEDED A TIRE ROTATION. I WAS ALSO STARTING TO NOTICE THAT THE BACK END WAS SLIDING AND FELT LIKE IT WAS "ROLLING", ESPECIALLY IN ICE AND SNOW. I WAS ADVISED AT MY SECOND OIL CHANGE (6000 MILES) THAT MY TIRES WERE ALMOST "SHOT" AND NEEDED TO BE REPLACED. I WAS ALSO INFORMED THIS WAS BECAUSE I HAD FAILED TO ROTATE MY TIRES. A FRIEND WHO IS A MASTER MECHANIC FELT THAT I NEEDED AN ALIGNMENT ON THE CAR. HE TOLD ME TO TAKE IT BACK TO THE DEALER WHERE I BOUGHT THE CAR AND HAVE EVERYTHING REPLACED UNDER WARRANTY. IN MAY OF 2009, AT APPROXIMATE 6K-7K MILES, I TOOK THE CAR TO ART MOEHN. THEY ADVISED THAT I VOIDED MY TIRE WARRANTY BY NOT HAVING MY TIRES ROTATED. A MONTH LATER I HAD A BLOWOUT ON ONE OF MY TIRES. I HAD THE TIRE REPLACED, AND HAD AN ALIGNMENT DONE ON THE CAR. SHORTLY THEREAFTER, I HAD A NEW SET OF TIRES PUT ON. IN THE NEXT TWO YEARS, THE SAME THING HAPPENED. BY 2011 AT ABOUT 50K MILES, I WAS ON MY THIRD SET OF TIRES AND HAD HAD MY CAR ALIGNED TWO TIMES. WE THEN FOUND OUT THAT GM HAD ISSUES WITH SOME OF THESE 2008 IMPALAS - WITH VERY SIMILAR STORIES OF WHAT I HAD BEEN THRU. I CONTACTED GM CUSTOMER SERVICE TO ASK FOR HELP WITH THIS CAR - REQUESTING THEY FIX THE PROBLEM. THEY INSISTED I HAVE YET ANOTHER ALIGNMENT AND ASSESSMENT "AT MY COST" AT THEIR SPECIFIED DEALER. IMAGINE MY FRUSTRATION WHEN THIS ALIGNMENT (LESS THAN 3 MOS FROM THE PREVIOUS ONE) YIELDED RESULTS THAT THE CAR WAS ALREADY OUT OF ALIGNMENT!!! GM OFFERED ME A $1000 GIFT CERT TOWARD THE PURCHASE OF ANOTHER NEW GM VEHICLE. PLEASE HELP. THIS CAR IS A SAFETY HAZARD & NEEDS TO BE FIXED.