NHTSA Complaint #10435620 — 2000 FORD EXCURSION ELECTRICAL SYSTEM

Complaint Details

ODI Number	10435620
Vehicle	2000 FORD EXCURSION
Component	ELECTRICAL SYSTEM
Date of Incident	August 26, 2011
Date Filed	November 14, 2011
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

THE POWER DOOR LOCK ELECTRIC MOTORS FREEZE UP AND DO NOT OPERATE WITH THE ELECTRIC SWITCH. THE FROZEN POWER DOOR LOCK DOES NOT ALLOW THE DOOR TO BE OPENED PROPERLY AND QUICKLY IN AN EVENT OF AN EMERGENCY. THE MANUAL DOOR LOCK RELEASE MUST BE UTILIZED IN ORDER TO UNLOCK THE DOORS. THIS SAFETY ISSUE AFFECTS ALL FOUR DOORS OF THE VEHICLE. THIS NOT AN ISOLATED SAFETY HAZARD, WE CURRENTLY HAVE 2 IN OUR FLEET AND ALL THE POWER DOOR LOCKS DON'T OPERATE SAFELY OR PROPERLY. WE HAVE HAD OTHER FORD EXCURSIONS WHICH ALL WERE AFFECTED WITH THE DEFECTIVE POWER DOOR LOCKS. *TR

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