NHTSA Complaint #10434355 — 2010 DODGE JOURNEY SERVICE BRAKES, HYDRAULIC

Complaint Details

ODI Number	10434355
Vehicle	2010 DODGE JOURNEY
Component	SERVICE BRAKES, HYDRAULIC
Date of Incident	February 15, 2011
Date Filed	November 6, 2011
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

1) I HAD THE FRONT BRAKES REPLACES AFTER OWNING THE CARE 7 DAYS. THE DEALER REPLACED THE FRONT RODARS AND BRAKE PADS. SIX WEEKS LATER I COMPLAINED OF THE METAL TO METAL SOUND FROM THE REAR BRAKES, BUT THE DEALER TOLD ME, "YOU CAN KEEP DRIVING THE CAR, IT'S OK FOR NOW". NOW THE BRAKES ARE TOTALLY GONE AND THE FRONT BRAKES ARE CAUSING THE CAR TO SHAKE WHEN YOU SLOW DOWN...AGAIN!! 2) THE CAR DOESN'T ALWAYS START. YOU HAVE TO CRANK THE KEY 4-5 TIMES BEFORE IT WILL START. THIS SEEMS TO BE IN INTERMITTENT PROBLEM. 3) THE TRANSMISSION JERKS INTO GEAR. 4) THE PLASTIC IN THE WHEEL WELL COMING OFF. *TR

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