NHTSA Complaint #10430080 — 2011 KIA OPTIMA SEATS

Complaint Details

ODI Number	10430080
Vehicle	2011 KIA OPTIMA
Component	SEATS
Date of Incident	October 1, 2011
Date Filed	October 13, 2011
Mileage	11 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MD

Consumer Description

THE OWNERS MANUAL, SECTION 3, PAGE 8 DESCRIBES THE "FORWARD AND BACKWARD ADJUSTMENT" OF THE HEADRESTS IN THE 2011 KIA OPTIMA. THE HEAD RESTS DO NOT ADJUST AS DESCRIBED IN THE MANUAL. KIA CUSTOMER SERVICE EXPLAINS THIS AS A "TYPOGRAPHICAL ERROR." THE PROBLEM IS THAT THE HEAD REST IS DESIGNED SO THAT IT THRUSTS DRAMATICALLY FORWARD. IF THE SEAT IS SITTING UPRIGHT ONE MUST TILT ONES HEAD FORWARD TO ACCOMMODATE THE HEAD REST OR THE SEAT MUST BE LEANED BACKWARD SUCH THAT AN INDIVIDUAL WHO IS 5' 2" TALL CAN NOT SEE OUT THE FRONT OF THE VEHICLE. *TR

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