NHTSA Complaint #10440849 — 2011 KIA OPTIMA STEERING

Complaint Details

ODI Number	10440849
Vehicle	2011 KIA OPTIMA
Component	STEERING
Date of Incident	December 14, 2011
Date Filed	December 21, 2011
Mileage	150 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MD

Consumer Description

I BOUGHT A BRAND NEW 2011 KIA OPTIMA HYBRID AND THE CAR PULLS HEAVILY TO THE LEFT EVEN ON STRAIGHT ROADS. I TOOK THE CAR TO THE DEALER AND THEY DID AN ALIGNMENT AND THEY SAY IT IS WITHIN SPECS BUT IT ACTS THE SAME. IF YOU LET GO OF THE STEERING WHEEL FOR A COUPLE SECONDS YOU'RE ON THE SHOULDER. THIS IS A VERY SERIOUS SAFETY ISSUE. SECOND ISSUE IS THAT BOTH DRIVER AND PASSENGER SEATS WERE BOLTED DOWN IN ONE BOLT OUT OF FOUR. THE DEALER INSTALLED THE MISSING BOLTS BUT THIS MAKES ME REALLY WORRIED ABOUT THE QUALITY CONTROL AT KIA. WHAT ELSE MIGHT THEY MISSED? I DON'T EVEN WANT TO THINK WHAT MIGHT HAVE HAPPENED HAD I BEEN INVOLVED IN A COLLISION BEFORE NOTICING THIS. UNACCEPTABLE! *TR

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