NHTSA Complaint #10428672 — 2004 FORD EXPLORER ELECTRICAL SYSTEM

Complaint Details

ODI Number	10428672
Vehicle	2004 FORD EXPLORER
Component	ELECTRICAL SYSTEM
Date of Incident	September 20, 2011
Date Filed	October 4, 2011
Mileage	132,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WI

Consumer Description

TL* THE CONTACT OWNS A 2004 FORD EXPLORER XLT. THE CONTACT STATED THAT THE FRONT WINDSHIELD WIPERS, INTERIOR LIGHTS AND ALL FOUR WINDOWS FAILED. THE VEHICLE WAS TAKEN TO THE DEALER WHO ADVISED THAT HER VIN WAS NOT INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER: 00V072000. (ELECTRICAL SYSTEM: FUSES AND CIRCUIT BREAKERS). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE WHO ADVISED THAT SHE COULD FILE A CLAIM AND OFFERED NO FURTHER ASSISTANCE. THE FAILURE MILEAGE WAS 132,000.

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