NHTSA Complaint #10873256 — 2004 FORD EXPLORER ELECTRICAL SYSTEM

Complaint Details

ODI Number	10873256
Vehicle	2004 FORD EXPLORER
Component	ELECTRICAL SYSTEM
Date of Incident	June 3, 2016
Date Filed	June 8, 2016
Mileage	31,155 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

THE THROTTLE WOULD NOT RESPOND AFTER STARTING. ELECTRONIC THROTTLE CONTROL AND ENGINE SERVICE WARNING LIGHTS LIT ON DASH. ENGINE WOULD NOT REV OVER 1000 RPM. HAD TO GET ELECTRONIC THROTTLE BODY REPLACED AT A COST OF $875 PLUS $65 TOWING. ELECTRONIC THROTTLE CONTROL FAILURE HAS BEEN COMMON FORDS GOING BACK TO 2002. FORD HAS REPLACED OVER 1.6 MILLION UNITS UNDER THEIR CONSUMER SATISFACTION PROGRAM. HOWEVER, THERE WAS NO RECALL. CALLED FORD, AND WAS ASSIGNED A CASE #, HOWEVER, FORD WOULD NOT ASSIST WITH PAYMENT. VEHICLE OUT OF WARRANTY. 31,155 ACTUAL MILEAGE

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