NHTSA Complaint #10896480 — 2004 FORD EXPLORER ELECTRICAL SYSTEM

Complaint Details

ODI Number	10896480
Vehicle	2004 FORD EXPLORER
Component	ELECTRICAL SYSTEM
Date of Incident	August 16, 2016
Date Filed	August 17, 2016
Mileage	180,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

WHILE DRIVING DOWN THE STREET I ACTIVATED THE CRUISE CONTROL FEATURE, BUT WHEN I DEEXCELLERATED USING THE THE STEERING WHEEL CRUISE CONTROL BUTTONS DOWN TO A SPEED BELOW 40, THE ENGINE SHUT OFF AND POWER STEERING OFF, WHILE I WAS STILL IN MOTION ON THE STREET. I HAD TO PUT THE VEHICLE INTO PARK AND CRANK UP AGAIN (WHICH ALMOST DIDN'T CRANK BACK UP), TO GET BACK RUNNING. THIS IS THE FIRST TIME USING MY CRUISE CONTROL FEATURE AND HAVE READ OTHER HORROR STORIES OF THEIR FORD EXPLORER SHUTTING OFF MID DRIVE DUE TO USING THE DECEL BUTTON DURING CRUISE CONTROL. MUST BE RECALLED FOR HIGHWAY AND INTERSTATE SAFETY HAZARD IMMEDIATELY.

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