NHTSA Complaint #10427222 — 2004 DODGE DURANGO

ENGINE AND ENGINE COOLING issue reported to NHTSA

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Complaint Details

ODI Number	10427222
Vehicle	2004 DODGE DURANGO
Component	ENGINE AND ENGINE COOLING
Date of Incident	August 6, 2011
Date Filed	September 26, 2011
Mileage	102,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NJ

Consumer Description

SUV HAD BEEN RUNNING JUST FINE, WITH NO WARNING ON A SATURDAY MORNING I LOADED UP THE KIDS TO GO TO THE POOL AND STARTED THE TRUCK. IT SOUNDED LIKE ROCKS BEING THROWN AROUND IN THE ENGINE AND MY HUSBAND IN THE GARAGE SAW SPARKS UNDER THE CAR. I TURNED IT OFF IMMEDIATELY. HAD THE TRUCK TOWED TO THE DODGE DEALER WHERE IT WAS ORIGINALLY BOUGHT AND RECEIVED ALL OF ITS SERVICE AND IT TURNS OUT THE ENGINE THREW A ROD. 2004 HEMI WITH 102000 MILES. DODGE DEALER TOLD ME THEY COULD FIX IT FOR JUST OVER $10K WITH A NEW ENGINE OR $7500 FOR A USED ENGINE - ABSOLUTELY RIDICULOUS! UPON INTERNET SEARCH, APPEARS THAT TOO MANY 04 HEMIS HAVE HAD THIS PROBLEM. I'M NOT READY TO PART WITH THIS TRUCK, I EXPECTED TO RUN IT FOR MANY MANY MANY YEARS - NOT 7. CHRYSLER OWES THE CONSUMERS FOR THIS SHODDY ENGINE. * ENDED UP GOING WITH A REMANUFACTURED JASPER ENGINE INSTALLED BY MOTORWORKS IN MONMOUTH, NJ - $6500. THIS IS FAR TOO MUCH TO SPEND ON A 7 YEAR OLD CAR, I WILL NEVER BUY A DODGE AGAIN. *TR

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