NHTSA Complaint #10426273 — 2009 DODGE RAM 3500

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 10426273
Vehicle 2009 DODGE RAM 3500
Component STEERING
Date of Incident
Date Filed
Mileage 25,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NV

Consumer Description

WE WERE ON THE FREEWAY GOING APPROXIMATELY 75 MPH AND HIT A POTHOLE IN THE ROAD AND THE TRUCK BEGAN TO SHAKE VIOLENTLY. MY HUSBAND WAS ABLE TO GAIN CONTROL OF THE VEHICLE. I THOUGHT WE WERE GOING TO WRECK. THE TIE ROD HAD PREVIOUSLY BEEN REPLACED ABOUT A MONTH BEFORE THIS INITIAL INCIDENT. THIS IS VERY DANGEROUS BECAUSE YOU ARE TRAVELING AT A HIGH RATE OF SPEED. WE THEN REPLACED THE STABILIZER SHOCK AND THOUGHT WE FIXED THE PROBLEM ONLY TO HAVE IT DO IT AGAIN. WE THEN WENT TO BIG O TIRES AND TALKED TO THEM ABOUT REPLACING THE SHOCKS. WE TOOK THE MANAGER OUT TO SHOW HIM WHAT IT DOES AND ONCE AGAIN, WHEN WE GOT UP TO ABOUT 75 MPH IT HIT A HOLE IN THE ROAD AND BEGAN TO SHAKE VIOLENTLY, ALMOST CAUSING US TO GO OFF THE ROAD. THIS IS VERY DANGEROUS!!! THE MANAGER FROM BIG O WASN'T FAMILIAR WITH THE PROBLEM BUT DID SOME RESEARCH AND FOUND AN ARTICLE ABOUT THE "DEATH WOBBLE" THAT HAS BEEN OCCURRING IN 2500 AND 3500 DODGE TRUCKS BETWEEN 2006 - 2010. THE ARTICLE SAID THE PROBLEM IS UNDER INVESTIGATION. IN THE MEAN TIME, HOW MANY PEOPLE ARE GOING TO CRASH AND/OR BE KILLED BECAUSE THE PROBLEM IS "BEING INVESTIGATED"?? WE PAID A GOOD PRICE FOR OUR TRUCK AND WANT TO BE ABLE TO USE IT AS IT WAS INTENDED. AT THIS POINT WE ARE NOT ABLE TO BECAUSE WE DON'T TRUST IT. WE CALLED OUR LOCAL DODGE DEALER, DALE WHITE MOTORS, AND VOICED OUR CONCERNS AND THEY SEEMED LIKE THEY WEREN'T AWARE OF THE PROBLEM. *KB

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