NHTSA Complaint #10424012 — 2009 NISSAN MAXIMA

THE STEERING WHEEL TILT AND TELESCOPE MOTOR STOP WORKING. I TOOK IT TO THE NISSAN DEALERSHIP TO HAVE REPAIRED UNDER WARRANTY. ONLY TO BE TOLD THAT I WAS ONE MONTH OUT OF FACTORY WARRANTY 3 YEARS OR 36,000 MILES. THE SERVICE ADVISOR SHOWED ME THAT IT WAS A BULLETIN DATED IN 2009, AT THE DEALERSHIP SERVICE DEPARTMENT SHOWING THERE WAS AN ISSUE WITH THE TILT AND TELESCOPE MOTOR. I'M OUT OF WARRANTY SO I HAVE TO PAY OUT ALMOST 1,500 DOLLARS TO GET IT REPAIRED. ITS NOT FAIR TO CONSUMERS WHEN PAYING ALMOST 40,000 DOLLARS FOR A VEHICLE THAT HAS ISSUES. IT'S NOT FAIR WHEN THE DEALERSHIPS ARE AWARE OF PROBLEMS AND NOT INFORMING THE OWNERS UNTIL IT'S DISCOVERED AFTER THE WARRANTY HAS EXPIRED. THERE SHOULD HAVE BEEN A RECALL ON THIS VEHICLE OR AT LEAST NOTIFIED THE OWNER TO HAVE DONE AT THEIR LEISURE. *TR