NHTSA Complaint #10422727 — 2004 TOYOTA SIENNA

LATCHES/LOCKS/LINKAGES issue reported to NHTSA

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Complaint Details

ODI Number	10422727
Vehicle	2004 TOYOTA SIENNA
Component	LATCHES/LOCKS/LINKAGES
Date of Incident	August 28, 2011
Date Filed	August 31, 2011
Mileage	91,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THE VEHICLE WAS PARKED WHEN SHE ATTEMPTED TO OPEN THE FRONT DRIVERS SIDE DOOR, BUT THE DOOR WOULD NOT OPEN UNTIL EXCESSIVE FORCE WAS USED. THE CONTACT ALSO STATED THAT THE DRIVER'S SIDE SLIDING DOOR WOULD NOT OPEN WHEN THE BUTTON ON THE KEY FOB WAS ENGAGED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING OR TO BE REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 91,000.

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