NHTSA Complaint #10420758 — 2004 CHRYSLER PACIFICA

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	10420758
Vehicle	2004 CHRYSLER PACIFICA
Component	ELECTRICAL SYSTEM
Date of Incident	February 1, 2011
Date Filed	August 19, 2011
Mileage	88,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT ALL OF THE GAUGES ON THE INSTRUMENT PANEL MALFUNCTIONED. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE ELECTRONIC CONTROL MODULE WAS DEFECTIVE AS A RESULT OF AN ELECTRICAL SHORT. THE CONTACT MENTIONED THAT THE MODULE WAS REPLACED THREE TIMES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE AND REFERRED HIM TO NHTSA. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 88,000 AND THE CURRENT MILEAGE WAS 90,000.

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