NHTSA Complaint #11003509 — 2004 CHRYSLER PACIFICA

TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. WHILE THE VEHICLE WAS PARKED, THE CONTACT NOTICED A BURNING ODOR AND SAW FLAMES EMITTING FROM UNDER THE DRIVER'S SEAT. THE CONTACT REACHED DOWN AND PULLED OUT THE SEAT MEMORY MODULE, WHICH WAS ON FIRE. THE FIRE DEPARTMENT WAS NOT CALLED. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO SHAVER CHRYSLER DODGE JEEP RAM AND FIAT (3888 THOUSAND OAKS BLVD, THOUSAND OAKS, CA 91362) TO OBTAIN A QUOTE FOR REPAIR PARTS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.