NHTSA Complaint #10420168 — 2007 FORD FOCUS

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	10420168
Vehicle	2007 FORD FOCUS
Component	UNKNOWN OR OTHER
Date of Incident	August 10, 2011
Date Filed	August 13, 2011
Mileage	48,509 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

THE IGNITION KEY WOULD NOT TURN. THE REPAIR COST $305 AND FORD WILL NOT COVER THE EXPENSE UNDER THE EXTRACARE EXTENDED WARRANTY. MY RESEARCH INDICATES THAT THIS IS A PROBLEM THAT HAS BEEN GOING ON SINCE 2000. I HAD A 2003 FORD FOCUS AND I EXPERIENCED THE SAME EXACT PROBLEM. I ASSUMED WHEN I PURCHASED MY 2007 AND 2010 FORD FOCUS THAT THIS PROBLEM HAD BEEN ADDRESSED BY FORD. I LOOKED UP THE 2003 FORD FOCUS ON YOUR DATABASE AND FOUND 247 COMPLAINTS REGARDING THIS PROBLEM.. THE 2007 FORD FOCUS HAS ONLY 10 COMPLAINTS BUT IT APPEARS THAT THE MILEAGE HAS TO BE OVER 30,000 MILES.

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