NHTSA Complaint #10420133 — 2002 FORD EXPLORER

TL* THE CONTACT OWNS A 2002 FORD EXPLORER. WHILE THE VEHICLE WAS PARKED THE CONTACT NOTICED THE REAR LIFT GATE AND WINDOW WOULD NOT ENGAGE PROPERLY AND IT WOULD ALSO WOBBLE. THE ELECTRONIC POWER DOOR LOCKS WOULD NOT WORK BECAUSE THEY WOULD DETECT THE LIFT GATE WAS NOT CLOSED ENGAGING AND A WARNING SOUND ACTIVATED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR A DIAGNOSTIC TEST. THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 04V442000 (STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS) THAT MAY BE RELATED TO THE FAILURE; HOWEVER, THE DEALER STATED THE VIN WAS NOT INCLUDED IN THE RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.