NHTSA Complaint #10420028 — 2004 FORD FREESTAR STRUCTURE

Complaint Details

ODI Number	10420028
Vehicle	2004 FORD FREESTAR
Component	STRUCTURE
Date of Incident	July 17, 2011
Date Filed	August 18, 2011
Mileage	97,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WI

Consumer Description

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT THE SIDE PANEL THAT HELD THE BACK SEAT BRACKET WAS CORRODED. THE VEHICLE WAS TAKEN TO THE DEALER WHO VERIFIED THE FAILURE AND STATED THAT THE PANEL NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 97,500 AND THE CURRENT MILEAGE WAS 98,600.

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