NHTSA Complaint #10419400 — 2006 TOYOTA SIENNA

LATCHES/LOCKS/LINKAGES issue reported to NHTSA

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Complaint Details

ODI Number	10419400
Vehicle	2006 TOYOTA SIENNA
Component	LATCHES/LOCKS/LINKAGES
Date of Incident	August 14, 2011
Date Filed	August 14, 2011
Mileage	68,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

MY DRIVERS SIDE POWER SLIDING PASSENGER DOOR CABLE JAMMED WITHOUT WARNING WHILE OUT WITH MY FAMILY. I HAD 2 SMALL CHILDREN IN THE BACK SEAT. I WAS UNABLE TO CLOSE THE DOOR, EVEN AFTER TURNING OFF THE POWER SWITCH TRYING TO USE IT "MANUALLY". HAD TO CALL A FRIEND TO TAKE US HOME, AS I COULD NOT DRIVE THE VEHICLE WITH THE DOOR OPEN. MY HUSBAND WAS ABLE TO PULL ON THE DOOR HARD ENOUGH TO SNAP THE STRIPPED CABLE, AND THE DOOR WILL NOW FUNCTION MANUALLY. UPON INSPECTION, IT APPEARS THAT THE PROTECTIVE COATING ON THE CABLE WORE OFF, EXPOSING THE BARE WIRE WHICH STARTED TO UNCOIL...THUS CAUSING THE DOOR TO JAM. I HAVE BEEN TOLD THE REPAIR WILL COST ME $1800.00. THIS IS UNACCEPTABLE, AND I AM INSISTING ON A RECALL FOR THE POWER DOOR CABLES. *TR

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