NHTSA Complaint #10520336 — 2006 TOYOTA SIENNA

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	10520336
Vehicle	2006 TOYOTA SIENNA
Component	STRUCTURE:BODY
Date of Incident	February 1, 2013
Date Filed	June 18, 2013
Mileage	84,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IN

Consumer Description

PASSENGER SIDE SLIDING DOOR FAILED TO LOCK. THE "DOOR OPEN" LIGHT ON THE DASHBOARD REMAINED LIT. THIS IS A POTENTIAL SAFETY ISSUE SINCE THE DOOR COULD OPEN WHILE DRIVING. I TOOK IT TO TOYOTA DEALERSHIP SERVICE DEPARTMENT WHICH IDENTIFIED FAULTY REAR LATCH AND GAVE ME AN ESTIMATE OF REPAIR COST OF $526. THIS IS AN EXPENSIVE REPAIR COST WHICH THE CONSUMER SHOULD NOT HAVE TO PAY SINCE THE FAULTY LATCH MECHANISM IS NOT A RESULT OF USAGE OF THE VEHICLE, RATHER IT IS PROBABLY DUE TO A FAULTY DESIGN. TOYOTA SHOULD HAVE ISSUED A RECALL OF THIS FAULTY LATCH MECHANISM. *TR

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