NHTSA Complaint #10418594 — 2000 LINCOLN CONTINENTAL EQUIPMENT

Complaint Details

ODI Number	10418594
Vehicle	2000 LINCOLN CONTINENTAL
Component	EQUIPMENT
Date of Incident	August 1, 2009
Date Filed	August 11, 2011
Mileage	42,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

TL* THE CONTACT OWNS A 2000 LINCOLN CONTINENTAL. THE CONTACT STATED THAT THE AIR CONDITIONER WAS MALFUNCTIONING AND HE WAS UNABLE TO ADJUST THE TEMPERATURE WHEN THE BLOWER WAS SET TO HIGH. WHENEVER THE AIR CONDITIONER WAS TURNED OFF, HOT AIR WOULD BLOW FROM THE VENTS, MAKING IT UNBEARABLE TO DRIVE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO DIAGNOSED THAT THE BLENDING GATE IN THE AIR CONDITIONER NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 42,000 AND THE CURRENT MILEAGE WAS 61,000. THE VIN WAS NOT AVAILABLE.

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