NHTSA Complaint #10418448 — 2005 JEEP LIBERTY SUSPENSION

Complaint Details

ODI Number	10418448
Vehicle	2005 JEEP LIBERTY
Component	SUSPENSION
Date of Incident	August 9, 2011
Date Filed	August 10, 2011
Mileage	46,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

I WAS INFORMED THAT I WOULD NEED TO REPLACE THE BALL JOINT SUSPENSION ON MY 2005 JEEP LIBERTY BEFORE IT COULD PASS INSPECTION. WHEN I CALLED THE CHRYSLER RECALL HOTLINE, THE REPRESENTATIVE STATED THAT THEY WOULD NOT PAY FOR REPAIRS TO THE LIBERTY B/C IT WAS ALREADY REPAIRED DURING THE RECALL. BUT THEY WERE MORE THAN WILLING TO HELP ME FIND A DEALERSHIP TO WHERE I WOULD PAY FOR THE REPAIR. THIS WAS FROM A FAULTY DESIGN, THIS IS NOT FROM WEAR AND TEAR THAT OCCURS WHEN OWNING A VEHICLE. *TR

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