NHTSA Complaint #10417388 — 2004 DODGE DURANGO

ENGINE AND ENGINE COOLING issue reported to NHTSA

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Complaint Details

ODI Number	10417388
Vehicle	2004 DODGE DURANGO
Component	ENGINE AND ENGINE COOLING
Date of Incident	May 23, 2011
Date Filed	August 2, 2011
Mileage	110,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

MY FAMILY AND I WERE GETTING READY TO GO ON VACATION FOR MEMORIAL DAY. OUT OF NOWHERE WITH ABSOLUTELY NO WARNING, WHEN ATTEMPTING TO START OUR DODGE DURANGO WITH A 5.7 HEMI ENGINE, THERE WAS COMPLETE CATASTROPHIC ENGINE FAILURE. WE HAD DRIVEN THE VEHICLE THE DAY BEFORE WITH NO ISSUES AT ALL. WE HAVE A NEIGHBOR WHO IS A CERTIFIED MECHANIC COME IMMEDIATELY OUT OF HIS HOUSE AT THE SOUND AND TELL US TO SHUT IT DOWN AND GET BACK BECAUSE OF A RISK OF FIRE. HE GAVE US THE GOOD NEIGHBOR DISCOUNT TO GET IT COMPLETELY REBUILT, BUT THAT IS STILL OVER $4000. I THINK THAT DODGE SHOULD STEP UP AND START HELPING ALL THESE POOR PEOPLE OUT WITH THESE REPAIRS, AFTER ALL AMERICA HELPED THEM OUT WHEN THEY NEEDED IT MOST.

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