NHTSA Complaint #10415066 — 2007 HYUNDAI ENTOURAGE

SEATS issue reported to NHTSA

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Complaint Details

ODI Number	10415066
Vehicle	2007 HYUNDAI ENTOURAGE
Component	SEATS
Date of Incident	July 20, 2011
Date Filed	July 25, 2011
Mileage	100,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MO

Consumer Description

TL* THE CONTACT OWNS A 2007 HYUNDAI ENTOURAGE. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 20 MPH APPROACHING A TRAFFIC LIGHT, THE FRONT DRIVER'S SEAT UNEXPECTEDLY COLLAPSED IN A BACKWARDS MOTION AS A RESULT OF A FRACTURED FRAME BRACKET. THE VEHICLE WAS MANEUVERED TO A SAFE LOCATION AND THE CONTACT RE-ATTACHED THE FRAME WITH A ROPE AS A TEMPORARY REPAIR. THE SAME DAY OF THE FAILURE, THE CONTACT WELDED THE FRAME BRACKET FOR A PERMANENT REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

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