NHTSA Complaint #10413291 — 2004 VOLVO XC90

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	10413291
Vehicle	2004 VOLVO XC90
Component	ELECTRICAL SYSTEM
Date of Incident	April 13, 2011
Date Filed	July 18, 2011
Mileage	99,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

I OWN A 2004 VOLVO XC90 T6 AND IT HAS BEEN A DISASTER THE LAST 4 YEARS. ONE DAY I WAS DRIVING ON I90 (NYST) WHEN MY CAR WHOLE DASHBOARD WENT OUT . IT WAS A MOMENT I CANT FORGET . I COULDN'T DO ANYTHING, I WAS DRIVING 65 MPH AND CAN ONLY FORCE MY CAR OFF THE ROAD BECAUSE I HAVE LOST CONTROL OF IT . THIS IS SAFETY ISSUE IN MY BOOK. NO ONE IS GOING TO DO ANYTHING UNTIL SOMEONE GETS HURT. I KNOW I AM NOT THE ONLY ONE COMPLAINING ABOUT THIS RANDOM SHUT DOWN ON THE XC90'S . VOLVO TELLS ME THEY ARE UNSURE ON HOW TO FIX THE PROBLEM ... HOW CAN YOU BE UNSURE ABOUT A SAFETY ISSUE THAT PUTS MY LIFE ON THE LINE . I TAKE IT TO THE DEALER (NORTHTOWN OF BUFFALO) . THEY "FIXED" THE PROBLEM . NOW 3 MONTHS LATER ITS HAPPENING AGAIN. EVERYTIME I GET IN THIS CAR I AM UNSURE IF ITS GOING TO HAPPEN AGAIN. I NEED HELP AND MANY MORE CITIZENS OUT THERE ENCOUNTER THE SAME SITUATION. THIS IS NOT NORMAL . THANK YOU *TR *KB

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