NHTSA Complaint #10412185 — 2002 DODGE RAM 3500

STRUCTURE issue reported to NHTSA

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Complaint Details

ODI Number	10412185
Vehicle	2002 DODGE RAM 3500
Component	STRUCTURE
Date of Incident	September 22, 2002
Date Filed	July 13, 2011
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	SC

Consumer Description

I BOUGHT A 2002 DODGE 3500 BRAND NEW IN 2002. 4 MONTHS LATER THE DASH CRACKED. I BROUGHT THE TRUCK TO THE DEALER SHIP SEVERAL TIMES WITH MY WARRANTY AND THEY REFUSED TO FIX THIS ISSUE. SINCE THEN TO NOW WE HAVE CONTINUED TO CONTACT CHRYSLER CORP. AND THE DEALERSHIP WITH THIS ISSUE TO JUST BE PUT OFF TIME AND TIME AGAIN. YOU PAY 33,000 FOR A TRUCK WITHIN 4 MONTHS THE DASH CRACKS AND DODGE TELLS YOU ITS COSMETIC YOUR BUMPER TO BUMPER WARRANTY WILL NOT COVER IT. I FEEL IT IS A SAFETY ISSUE BECAUSE PIECES OF THE DASH CAN COME LOOSE AND THE DASH ITSELF IS LOOSE. *TR

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