NHTSA Complaint #10412116 — 2003 FORD EXPLORER

STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS issue reported to NHTSA

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Complaint Details

ODI Number	10412116
Vehicle	2003 FORD EXPLORER
Component	STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS
Date of Incident	July 13, 2011
Date Filed	July 13, 2011
Mileage	123,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

TL* THE CONTACT OWNS A 2003 FORD EXPLORER. THE CONTACT STATED WHILE OPENING THE REAR HATCH THE LIFT GATE HINGE FAILED OFF CAUSING THE LIFT GATE TO HANG ON BY ONE HINGE. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHO STATED THE HINGE NEEDED TO BE REPLACED. THE CONTACT DID NOT HAVE THE HINGE REPLACED. THE CONTACT STATED THE LIFT GATE COULD HAVE FALLEN OFF WHILE DRIVING. THE FAILURE MILEAGE WAS 123,000.

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