NHTSA Complaint #11101848 — 2003 FORD EXPLORER

VISIBILITY:GLASS, SIDE/REAR issue reported to NHTSA

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Complaint Details

ODI Number	11101848
Vehicle	2003 FORD EXPLORER
Component	VISIBILITY:GLASS, SIDE/REAR
Date of Incident	June 2, 2018
Date Filed	June 14, 2018
Mileage	133,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

TL* THE CONTACT OWNS A 2003 FORD EXPLORER. WHEN ATTEMPTING TO CLOSE THE REAR WINDOW, THE CONTACT NOTICED THAT THE REAR LIFTGATE WINDOW HINGES WERE CRACKING AND WERE TILTED ON ONE SIDE. THE CONTACT, A CERTIFIED MASTER TECHNICIAN, STATED THAT THE WINDOW NEEDED TO BE REPLACED. THE CONTACT CALLED FORT MILL FORD AT (866) 680-5276 (LOCATED AT 801 GOLD HILL RD, FORT MILL, SC 29708) AND WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN ANY RECALLS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 133,000.

Related Complaints for the 2003 FORD EXPLORER

Other VISIBILITY:GLASS, SIDE/REAR Complaints

#10908857 — September 23, 2016 — TL* THE CONTACT OWNS A 2003 FORD EXPLORER. WHEN OPERATING THE VEHICLE, THE REAR HATCH DOOR AND THE REAR HATCH WINDOW ...

#10717309 — May 19, 2015 — TL* THE CONTACT OWNS A 2003 FORD EXPLORER. THE CONTACT STATED THAT THE GLASS AND THE WINDOW ON THE REAR LIFTGATE PANE...

#10671095 — January 8, 2015 — WHILE THE VEHICLE WAS PARKED IN FRONT OF MY HOUSE, THE REAR WINDOW EXPLODED AND I HAVE A CCTV VIDEO SHOWING IT WAS NO...

#10608933 — July 8, 2014 — WHEN CLOSING THE GLASS TAILGATE THE RIGHT HINGE THAT ATTACHES THE GLASS TO THE TAILGATE BROKE CAUSING THE GLASS TO DE...

#10466819 — July 20, 2012 — REAR WINDOW HINGES BROKE FOR THE SECOND TIME. THEY WERE FIXED ONCE WITH RECALL AND ARE NOW BROKE AGAIN. ALSO THE BACK...

Recent Complaints for the 2003 FORD EXPLORER

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#11476879 — STRUCTURE:BODY — August 1, 2022 — There is a crack down the middle section of the liftgate for quite some time. The liftgate has been unlocking and ope...

#11476879 — UNKNOWN OR OTHER — August 1, 2022 — There is a crack down the middle section of the liftgate for quite some time. The liftgate has been unlocking and ope...

#11439076 — UNKNOWN OR OTHER — November 2, 2021 — Head lights are cloudy given poor visibility. Back hatch door has a crack.

#11438348 — WHEELS:LUGS/NUTS/BOLTS/STUDS — October 27, 2021 — The contact owns a 2003 Ford Explorer. The contact stated that while driving at approximately 25-35 MPH around a curb...