NHTSA Complaint #10411974 — 2011 DODGE RAM 3500

LOSS OF AIR CONDITIONING. TOOK TRUCK TO DEALER AND THEY FOUND A HOLE IN THE CONDENSOR LINE BEHIND THE OPENING IN THE FRONT BUMPER WHERE THE RADIATOR, A/C COOLING LINES, TRANSMISION COOLER ALL SIT EXPOSED TO ROAD HAZARDS, SUCH AS ROCKS, DEBRIS OR ANY OTHER SHARP OBJECT THAT MAY ENTER THROUGH THE OPENING STRIKING THE CRITICAL POWERTRAIN COOLERS. THIS TYPE OF DAMAGE IS NOT COVERED UNDER WARRANTY AND MAY BE CLAIMED ON YOUR VEHICLE INSURANCE. THERE IS NO PROTECTION ON THIS OPEN LOWER AREA, WHERE THE RADIATOR IS PROTECTED BY THE VEHICLE FRONT GRILL. THERE IS NO AFTERMARKET GRILL THAT CAN BE PURCHASED TO PROTECT THESE COMPONENTS. EARLIER MODEL DODGE TRUCKS HAD LOWER GRILL COVERS FOR THE BUMPER COOLING OPENING. *TT