NHTSA Complaint #10410590 — 2004 DODGE RAM 2500 UNKNOWN OR OTHER

Complaint Details

ODI Number	10410590
Vehicle	2004 DODGE RAM 2500
Component	UNKNOWN OR OTHER
Date of Incident	January 9, 2011
Date Filed	July 5, 2011
Mileage	74,300 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

MY 2004 DODGE RAM 2500 HAS A VIOLENT SHAKE IN THE FRONT END WHEN TRAVELING AT SPEEDS OF 55MPH OR MORE WHEN HITTING A BUMP OR POTHOLE. WHEN THE VIOLENT SHAKING BEGINS, THE VEHICLE IS UNCONTROLLABLE UNTIL THE VEHICLE IS SLOWED DOWN CONSIDERABLY. I HAVE TAKEN THE VEHICLE TO TWO MECHANICS WHO HAVE NOT BEEN ABLE TO CORRECT THE PROBLEM. THEY HAVE CHANGED THE STEERING DAMPER AND THE SHOCKS, AND CHECKED THE WHOLE FRONT END. THEY COULD FIND NO PROBLEMS, AND IT IS STILL HAPPENING. ACCORDING TO RESEARCH ON THE INTERNET, MANY OTHER DODGE OWNERS ARE HAVING THE SAME PROBLEM AND HAVE BEEN FOR YEARS. DODGE NEEDS TO DO SOMETHING ABOUT THIS BEFORE SOMEONE GETS INJURED OR KILLED. ANY HELP WITH THIS MATTER WOULD BE GREATLY APPRECIATED. *KB

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