NHTSA Complaint #10410497 — 2005 JEEP GRAND CHEROKEE

STRUCTURE issue reported to NHTSA

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Complaint Details

ODI Number	10410497
Vehicle	2005 JEEP GRAND CHEROKEE
Component	STRUCTURE
Date of Incident	June 1, 2011
Date Filed	July 5, 2011
Mileage	60,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	LA

Consumer Description

2005 JEED GRAND CHEROKEE FAILURE OF INTERIOR DOOR LATCH HANDLES DUE TO CRACKED PLASTIC DOOR PANEL WHICH PREVENTS OPERATION OF THE DOOR FROM THE INTERIOR. THIS HAS OCCURRED ON 3 OF 4 DOORS WITH THE 4TH DOOR POSSIBLY FAILING IN THE NEAR FUTURE. THIS IS A SEVERE SAFEY ISSUE PREVENTING OCCUPANTS FROM EXITING THE VEHICLE IN AN EMERGENCY. THERE ARE NUMEROUS REPORTS ON THE INTERNET. ALTHOUGH, INTERNET REPORTS ARE FREQUENTLY UNRELIABLE, THERE ARE HUNDREDS OF POSTINGS DISCUSSING THIS CONDITION. FURTHER, AT LEAST ONE REPORT INDICATES THAT CHRYSLER HAS AGREED TO REPLACE THE DOOR PANELS FOR A $50 CO-PAY; BUT MY CONTACT WITH CHRYSLER WAS NOT SUCCESSFUL. THIS IS A SERIOUS ISSUE THAT MERITS CONSIDERATION FOR A RECALL. *KB

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